When starting an online eCommerce business just like with a brick and mortor business you need to make sure you cross your t’s and dot your i’s. With the amount of competition that there is online from a world market you must have a plan and understand exactly what it is that you are getting yourself into. The last thing that you want to do is start a business just to realize that you are in way over your head. While our professional Phoenix web design team has worked along side many websites and especially eCommerce websites. The knowledge that we have obtained we believe if people just starting a business understood they would have a much better chance of succeeding online. There are some questions that we have come up with that we suggest you ask yourself prior to deciding to start and or launch your eCommerce website.
- What is it I need my website to accomplish – The experience level of a web design company and the budget that you must alocate are going to be based strongly on what options you need on your website and how in depth of a website you are looking for.
- What is a reasonable budget – Make sure that you have a reasonable budget for your website. Do your website on how much an eCommerce website similar to yours cost to design and develop. Many start up eCommerce website owners make the mistake of trying to find the cheapest website. This is where you truly get what you pay for and a cheap web design company will develop a website that makes your company appear cheap and un trustworthy.
- How will I handle customer service – You need to make sure you have a plan in place to handle customer service calls. Just because you are selling your products or services online does not mean that you won’t be contacted. You need to be able to respond to every potential customer quickly and with top customer service skils.
- How do I create the best product images and descriptions – This is extremely important don’t think you can just go copy the description off of the corporate website for the product you are selling. You can work with you Phoenix web design company and ask them for suggestions on the best way to proceed.
- How do I market my eCommerce website – Many people spend the time and money on a great looking website the only problem is that nobody visits their website. There are many great marketing options online such as SEO, PPC, Social Media Marketing, etc.
Don’t go in unprepared when starting a new eCommerce website or you are doomed to fail before you start. If you ask yourself these 5 questions and have a plan for each you are one step ahead of the game. Contact a Phoenix web design company that will give you the suggestions and insight to help you grow your business.